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Online Support Centre

Help Index

Internet access

• Getting connected
• Web browsing
• Provisioning query
• Changing broadband packages

Talk

• Talk FAQ
• Billing & Call Charges Guide
• Call Features
• Troubleshooting

Email

• Setup and configuration
• Email troubleshooting
• Additional settings
• Email security
• Dealing with spam
• Additional mailboxes
• Webmail

Additional features

• Security
• Domain names
• My webspace
• Static IP address
• Computer basics
• Newsgroups

Billing and Account details

• Cancellation
• Change account details
• Invoice and payment queries
• Suspended account
• My referrals
• General information

Sales enquiries

• Requirements
• Overview of packages
• Hardware information
• Security products
• Talk
• Contact information
• Sales and Marketing Code of Practice

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If we have not been able to address your query through a support article please contact our support team for further assistance.

Service Status

Broadband
Email
Webspace & FTP
Newsgroups
Support services
My Account

• : General Information
• : Planned Maintenance