Contact Us

Existing Customers

Please sign in here to use Online Support.

Sales Enquiries: Should you have any queries regarding our services prior to signing up, please contact our Sales Team.

If you require Technical Support please visit our Help and Support pages. Easy-to-follow instructions are included on a range of topics.


Alternatively, help is a phone call away. We will be happy to help you.

Technical Support: 0844 395 0830
(Lines open 24 hrs, 7 days a week)

Customer Services: 0844 395 0830
(Lines open 8am to 8pm, 7 days a week except Christmas Day and New Year's Day)


Should you prefer to contact us the old fashioned way, please address your letters to:

Madasafish
Internet House,
2 Tenter Street,
Sheffield
S1 4BY

Customer Care: 0844 395 0830 (8am-8pm, 7 days a week, except Christmas Day and New Years Day)
Technical Support: 0844 395 0830 (24 hours a day, 7 days a week)
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