Online Support Centre

In an effort to ensure that you will see articles that are most relevant to your system, we have detected some basic information about your computer. If any of this information is incorrect, or missing please use the edit link next to each field.

Requirements

Pay As You Go requirements
Details of the minimum hardware and operating system requirements for our Pay As You Go service.
 
Anytime minimum requirements
Details of the minimum hardware and operating system requirements for our Anytime packages.
 
Broadband minimum requirements
Details of the minimum hardware and operating system requirements for our broadband service.
 
JustMail minimum specifications
Details about the minimum requirements for using the JustMail service.

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact our support team for further assistance.

Service Status RSS icon

Broadband OK
Email Problems
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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