Online Support Centre
Hundreds of Support Documents
The Support Centre is packed with useful documents that explain how to fix common problems and get the most from your service.
Please select your email address format below to ensure that you are viewing the most relevant support documents.
- @madasafish.com
- @totalise.co.uk
- @dialstart.net
- @care4free.net
- @ic24.net
- @freenetname.co.uk
- @globalnet.co.uk
Support Phone Numbers
Customer Care
0844 395 0830
Between 8am and 8pm, 7 days a week, except Christmas Day and New Years Day
Technical Support
0844 395 0830
24 hours a day, 7 days a week
Calls to Technical Support and Customer Care are charged at 4p per minute at all times (excludes mobiles).
Calls may be monitored and recorded for training and quality assurance purposes.







