Online Support Centre

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Billing and Account details

General Information
General updates about your Madasafish service

Suspended account
Articles about reactivation of your account

Invoice and payment queries
All your payment and billing questions answered here

Change account details
How to change any of the details we hold for you

Thinking of cancelling? CALL US on 0845 140 6002 between 9.00am-5.30pm on any weekday (except Bank Holidays).

My referrals
Sign up friends to Madasafish Broadband or Talk services and earn money.

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  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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