Title of Message: FTP Issues (91386) - UPDATE
- 26/04/2016 @ 10:42
This is an update to the previous post relating to issues attempting to FTP in to hosted webspace.
Our engineers are still in the process of fixing the issue, and we're working to resolve the problem as soon as possible.
We apologise that the issue is still ongoing, and we will provide you with a further update within the next few days.
Title of Message: Planned BT Network Maintenance - Week commencing 25th April 2016
- 25/04/2016 @ 17:08
When is this work happening?
Overnight throughout the week.
What does it affect?
How long will it take?
Up to six hours each time.
What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.
Aboyne, Bangor Gwynedd, Clevedon, Clifton York, Glasgow, Liverpool Lancaster House, Rhosllanerchrugog, London Colindale Ssc
Inverness Macdhui, Kyle Te, Glasgow Telephone Hse
Salisbury Sarum Trunk, Scorborough, Montfort, Southend, Maidstone, Wrexham
Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.
Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.