Online Support Centre

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Overview of packages

Broadband packages explained
Find out more information about our broadband packages.
 
Anytime package overview
Find out more about our Anytime packages
 
Pay As You Go explained
Find out more about our Pay As You Go accounts
 
JustMail package overview
Find out more about our JustMail package.

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact our support team for further assistance.

Service Status RSS icon

Broadband OK
Email Problems
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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