Online Support Centre

No capacity at local exchange

Unfortunately, there are possibilities whereby BT have no capacity for new broadband connections at some phone exchanges.

Until more capacity becomes available it will not be possible to enable a broadband connection. Whilst BT cannot give us a firm date when additional capacity will be added, we do make it a priority to resolve these issues on a case by case basis.

Our provisioning department will constantly monitor the status of the local exchange and provide regular updates. If your order is delayed for a "No Capacity" issue, your order gets placed in a queue and will be provisioned as soon as BT make extra capacity available.

 


Has this page helped you solve your problem? Your feedback helps us to improve the help we provide.

Rate this page : happy neutral unhappy

Please note: We cannot reply to individual feedback through Rate My Page. If you need more help with a problem please use Contact Us.


Slow speeds

Intermittent connection

Cannot connect to broadband

ISDN conversion information

Post code mismatch

Service Status RSS icon

Broadband OK
Email Problems
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
Copyright ©Madasafish