Online Support Centre

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Anytime & Pay As You Go

Our 0845 and 0808 dial-up products were withdrawn from service in January 2015. To find out more about this, or if you have any questions please see our Dial closure FAQ.

Creating your Pay As You Go or Anytime connection
Learn how to set up a new connection for your Pay As You Go or Anytime account

Checking your Pay As You Go or Anytime connection
Check your existing connection settings for a Pay As You Go or Anytime account.

Dial-up configuration
Read how to setup a dial-up connection
 
Setting a default connection - Mac OS 10.x
Read how to set a default connection
 
Setting a default connection - Mac OS 8.x
Find out how to set a default connection
 
Establishing your connection manually - Mac OS 10.x
Read how to connect to the Internet by making a manual connection
 
Backup dial-up connection
How to use a backup dial-up connection

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact our support team for further assistance.

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  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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