Online Support Centre

Viewing attachments - Outlook Express 6

The latest version of Outlook Express - (Version 6 Service Pack 1) - has an option ticked by default that may prevent you from viewing or saving certain attachments. You will notice that an attachment in an email is still on the email but it is 'greyed out' not allowing you to click on the attachment and open it.

Follow this guide to restore access to these attachments.

Viewing attachments - Outlook Express 6 - 1

Start Outlook Express then along the top go to Tools and then Options. A new window opens, click on the Security tab.

You will find that the box Do not allow attachments to be saved or opened that could potentially be a virus is ticked.

Remove the tick from this box and then click OK. You should now be able to view or save all attachments again.


Has this page helped you solve your problem? Your feedback helps us to improve the help we provide.

Rate this page : happy neutral unhappy

Please note: We cannot reply to individual feedback through Rate My Page. If you need more help with a problem please use Contact Us.

Deleting large emails - Outlook Express 5, 6

Creating your account - Outlook Express 6

Creating your IMAP account - Outlook Express 6

Additional mailboxes - Outlook Express

Service Status RSS icon

Broadband OK
Email OK
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
Copyright ©Madasafish