Online Support Centre

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General Information

Verified by Visa and MasterCard SecureCode FAQ
Information about the Verified by Visa/MasterCard SecureCode online security system for card payments.
 
Madasafish Complaints Code of Practice
Find out about our complaints handling procedure
 
VAT Update 2009 - FAQ
FAQ relating to the VAT increase (December 2009).
 
Terms and Conditions Update FAQ - September 2009
FAQ for the Terms and Conditions updates made during September 2009

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Customer Care: 0844 395 0830 (8am-8pm, 7 days a week, except Christmas Day and New Years Day)
Technical Support: 0844 395 0830 (24 hours a day, 7 days a week)
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