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Setting up Call Divert on incoming calls

Setting up Call Divert on incoming calls

Divert incoming calls to a UK landline, UK mobile or most international numbers. You will hear an intermittent dial tone when Call Divert is active. The diverted part of the call will be charged at a standard rate depending on the Talk plan selected as outlined on our website.

Call Divert gives you the option to:

1) Divert all calls to a specific number

2) Divert all calls to a specific number only when the line is engaged

3) Divert all unanswered calls to a specific number

1) How to divert all calls to a specific number

  • To divert all calls press * 2 1 * followed by the phone number to be diverted to (incl.  country code) #
  • To check if Call Divert is active press * # 2 1 #
  • To turn off Call Divert press # 2 1 #

2) How to divert all calls to a specific number only when the line is engaged

  • To divert all calls when your line is engaged press * 6 7 * followed by the phone number to be diverted to (incl. country code)  #
  • To check if Call Divert is active press * # 6 7 #
  • To turn off Call Divert press # 6 7 #

3) How to divert all unanswered calls to a specific number

  • To divert all unanswered calls press * 6 1 *  followed by the phone number to be diverted to (incl. country code) #
  • To check if Call Divert is active press * # 6 1 #
  • To turn off Call Divert press # 6 1 #

This Optional Feature can be added or removed at any time through My Account.

 


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