Online Support Centre

JustMail minimum specifications

In order to receive the Madasafish JustMail service you need the following:

  • An Internet connection (dialup or broadband)
  • A computer which meets the minimum specifications
  • Your bank account details to set up a Direct Debit (we also accept Visa, Visa Delta, MasterCard or Switch/Maestro cards)

Minimum computer specifications

Microsoft Windows computers:
Windows 2000, Windows XP or Windows Vista
Minimum of Pentium 350MHz

Macintosh computers:
iMac G3, Powerbook G3 or above
Macintosh OSX 10.1 or above

Please note that it may be possible to connect a computer that does not meet some of these specifications but we will be unable to provide any technical support for such set-ups.

If you wish to use the Madasafish 0844 dialup service you must have a standard non cable BT phone line (PSTN),or a BT ISDN2 or Home/Business Highway line. Please note that you will only be able to connect to the service using a single ISDN channel (64Kbps).


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JustMail package overview

Service Status RSS icon

Broadband OK
Email OK
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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