Online Support Centre

Checking your settings - Outlook 2003

Start your Microsoft Outlook program. Then click on Tools and select Email Accounts...

Outlook 2003 - check settings 2

Select View or change existing email accounts

Click Next.

Outlook 2003 - check settings 2

Highlight your Madasafish mail account (sometimes called and click on the Change button on the right.

Outlook 2003 - check settings 3

User Information:  

  • Ensure that the Name and Email address boxes are entered correctly. If these are not filled in correctly, you may experience problems when receiving email. The Name field can contain anything you like as this is the display name that your recipients will see when you send them an e-mail. 
  • The E-mail address field needs to contain your Madasafish email address (, in lowercase.  

Logon Information:

  • Ensure that Logon Information field contains your Madasafish username (the full email address) and the Password field contains the password you use to connect to Madasafish (this is case sensitive, and the username must be in lowercase). 

Server Information:

My incoming mail server is a POP3 server.

  • Incoming mail (POP3):
  • Outgoing mail (SMTP):

Outlook 2003 - check settings 4

Now click Next and Finish.


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