Online Support Centre

Calling features

Setting up Call Divert on incoming calls
Find out how to divert incoming calls by setting up the Call Divert feature
 
Telephone Preference Service / nuisance calls
What to do if you're receiving nuisance calls and how the Telephone Preference Service can help
 
Call return using 1471
Use 1471 to hear details of the last call your received
 
Setting a reminder call
Find out how to set a reminder call
 
How to use voicemail
Read how to use the voicemail feature
 
How to use Anonymous Call Reject
Read about the Anonymous Call Reject feature and what this does
 
How to use Call Waiting
Read our guide on the Call Waiting feature
 
How to use Choose to Refuse
Stop unwanted phone calls by setting up Choose to Refuse
 
Optional Calling Features
Read about Optional Calling Features
 
Setting Ring Back
Find out how you can automatically re-dial a number using Ring Back
 
How to use Smart Divert
A guide to using the Smart Divert feature
 
How to set up 1571 text alert
A guide to using the 1571 text alert feature

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Customer Care: 0844 395 0830 (8am-8pm, 7 days a week, except Christmas Day and New Years Day)
Technical Support: 0844 395 0830 (24 hours a day, 7 days a week)
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