Online Support Centre

Broadband packages explained

Madasafish offer three different broadband packages, they all come with speeds up to 6Mb and the features below are standard:

  • FREE connection
  • FREE Home Wireless Networking Kit
  • FREE unlimited email addresses
  • FREE email virus protection and spam filtering
  • FREE Webmail - access your Madasafish email worldwide
  • FREE 100MB of webspace for your own website
  • FREE access to over 100,000 newsgroups
  • FREE Static IP address
  • FREE trial of BullGuard security suite

The only differences in our packages are the amount of usage included and the subscription cost:

  • MAX BROADBAND - 5GB Free usage included
  • MAX PLUS BROADBAND - 20GB Free usage included
  • MAX PREMIER - 50GB Free usage included

Usage Explained

To illustrate just how generous 5GB of usage is, please review the following example:

  • General web browsing - 125 hours a week
  • Sending/receiving photos (by e-mail) - 125 per week
  • Downloading MP3s - 75 per week
  • Sending/receiving e-mails (no attachments) - 1000 per week
  • Watching videos - 75 minutes per week
  • Online gaming - 5 hours per week
  • TOTAL - 5GB / month

Extra usage is charged per GB exceeded (or part thereof). You are able to check your usage at any time through the My Account facility on our homepage, and we will email you for every GB you exceed above the inclusive usage. This way you will always know where you stand in terms of your usage.

Information on our pricing can be found at If you would like to sign up for any of the packages listed above, please visit our broadband pages and click sign up now.

Once you have completed your sign up you will receive an email from us to confirm your order.


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Changing broadband packages

Speed regrades explained

Broadband usage

Service Status RSS icon

Broadband OK
Email OK
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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