Online Support Centre

Information on microfilters

Microfilters enable you to use your phone line for broadband and phone calls at the same time with little or no disruption to either service. It is very important that every phone socket that is used in your home is fitted with a microfilter. Please remember to include devices such as SKY boxes and FAX machines.

Depending on the hardware selected you may receive free microfilters. Any additional microfilters required can be purchased from us.

It is also important to note you can only have a maximum of four microfilters. This is to ensure that there is minimum disruption to either your telephony or broadband service. 

 


Has this page helped you solve your problem? Your feedback helps us to improve the help we provide.

Rate this page : happy neutral unhappy

Please note: We cannot reply to individual feedback through Rate My Page. If you need more help with a problem please use Contact Us.


Microfilters explained

Service Status RSS icon

Broadband OK
Email Problems
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
Copyright ©Madasafish