Online Support Centre

Local loop unbundling explained (LLU)

Local loop unbundling explained (LLU)

Local Loop Unbundling(LLU) is a process whereby an Internet Service Provider installs their own equipment into your local telephone exchange to take over your phone line and provide you with a service.

If you are with an LLU provider and you would like to switch to Madasafish Broadband, we recommend that you request a MAC from your current provider. We accept LLU MACs. Otherwise you will need to cancel your existing services and have your existing provider remove their services from your line before we can provision Madasafish Broadband.


Has this page helped you solve your problem? Your feedback helps us to improve the help we provide.

Rate this page : happy neutral unhappy

Please note: We cannot reply to individual feedback through Rate My Page. If you need more help with a problem please use Contact Us.

What is Broadband Max?

8Mb regrade explained

Service Status RSS icon

Broadband OK
Email Problems
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
Copyright ©Madasafish