Online Support Centre

Unable to browse - Safari

If you are unable to browse with Safari, confirm that your settings are correct as shown below.

  • Open Safari 
  • Click on Safari
  • Select Preferences

Safari - unable to browse 1

In the General tab.

  • Default web browser: Safari
  • New windows opens with: Homepage
  • Home Page:
  • Save Downloaded files to: Desktop
  • Remove Download lists items: Manually
  • Open "save" files after downloading is ticked
  • Open links from applications: in a new window

Safari - unable to browse 2

In the Security tab.

Web Content:

  • Enable plug-ins is ticked
  • Enable Java is ticked
  • Enable JavaScript is ticked

Accept Cookies:

  • Only from sites you navigate to is selected
  • Ask before sending a non-secure form to a secure website is ticked

Safari - unable to browse 3

Now Click on Show Cookies.

  • Click on Remove All
  • Click Done
  • Now Close Preferences

Safari - unable to browse 4

Click on Safari.

  • Click on Reset Safari
  • Click Reset

Safari - unable to browse 5

Click on Safari again.

  • Click on Empty Cache...
  • Click Empty

Safari - unable to browse 6

Click on History.

  • Click Clear History

Now close Safari and reopen.


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