Online Support Centre

Checking your settings - Apple Mail

Open Mail, click on the Mail menu, then on Preferences.

Apple Mail settings -1

 

Make sure the window is on the Accounts section. Highlight your Madasafish mail account (sometimes called "mail.madasafish.com") and then click on Edit.

Apple Mail settings -2

 

Make sure that your name is in the Full Name section, and that your email address is in the Email Address section (making sure it is in lower case).

The incoming and outgoing mail server addresses should be:

  • Incoming Mail(POP3): mail.madasafish.com
  • Outgoing Mail(SMTP): mail.madasafish.com

Make sure that User Name contains your username and that Password contains the password you use to connect to Madasafish (this is case sensitive, and the username must also be in lowercase).

Apple Mail settings -3

 

If Outgoing Mail Server is not shown as mail.madasafish.com, use the double arrows to change it.

If mail.madasafish.com isn't listed, click on Add Server.

Enter the Outgoing Mail Server name as mail.madasafish.com, click OK, click on the double arrows, select mail.madasafish.com and press OK.

Apple Mail settings -4

 


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