Online Support Centre

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Invoice and payment queries

Set up a Direct Debit
How to set up a Direct Debit in My Account

Update your payment details
How to change the way you pay for your service

Failed billing
A guide to what happens if your account billing fails.

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Customer Care: 0844 395 0830 (8am-8pm, 7 days a week, except Christmas Day and New Years Day)
Technical Support: 0844 395 0830 (24 hours a day, 7 days a week)
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