Single Usage Costs

You have the ability to use our Optional Calling Features as much as you like for a monthly flat rate. However if you wish to use an optional calling feature just once or twice a month then it may be less expensive for you to use them on a single use basis.

New line installation and all features used on a single use basis will appear on your next invoice.

Below is a list of all single usage costs that you will incur when using these services independent of a monthly subscription:

  • Call return using 1471: 10p per call in addition to the standard rate
  • Reminder Call: 15p
  • Ring Back: 10p
  • Conference or 3-Way call: 40p
  • SMS to UK Landline: 10p
  • SMS to UK Mobile: 10p
  • Operator Assisted Call Connection: £3.43
  • New line installation: £79.00

All rates include VAT. A minimum call charge of 5p applies for all chargeable calls.

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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