Online Support Centre

Introduction to Madasafish Parental Control

Madasafish Parental Control is specifically designed to cater for the needs of every parent. Regardless of technical expertise you will have peace of mind that your children won't be subject to inappropriate material whilst online. It is simple to use and can't be disabled by unauthorised persons.

Features include:

Customisable website blocking and filtering
You can decide what content you want your family to view when they are surfing the Internet. Fully customisable to meet the differing age ranges and needs of your family.

Safe Internet zones
Create a totally safe Internet zone for very young members of your family which only allows access to websites that you have determined as safe and appropriate.

Instant Messaging recording and monitoring
See who your children are chatting to with Instant Messenger. Includes the option to record Instant Messenger conversations.

Time Controls
Set limits on when your family use both the computer and the Internet - perfect if the kids are spending too long playing games and not enough time on their homework.

Online Control Centre
You can change your settings, set policies and view all activity reports from any PC at any time. Each time you log on you can see all the family's activities and take action if there are any areas of concern - even from your work PC.

How does Parental Control Work
Parental Control is considered an End Point software solution. This simply means a piece of software that physically resides on a device at the end of a network - in this case your home computer(s).

As the software is actually installed on your computer, it is ideally placed to act as a guardian for you - monitoring harmful activity, taking appropriate actions and then reporting back to you.

Some of the rules that Parental Control will follow, are predetermined by us but most of them are set by you, via your online Control Centre. The software is programmed to talk to our databases every minute when you are using your Internet connection. As well as receiving its new instructions, Parental Control will also report back on the activities it has been asked to monitor - the data it reports back is held on our central Parental Control databases, so that you can access your data from anywhere.

This unique process ensures that you are constantly protected - in real time!

Parental Control Technical Requirements
Please check that your PC(s) meet the following basic technical requirements prior to installing the Parental Control software.

In order to operate Parental Control, the following specification is recommended:

Operating System:
Microsoft® Windows® 2000, XP Home Edition or XP Professional

Please note that Windows 2000 installations must have up to Service Pack 3 (as a minimum) installed in order for Parental Control to function correctly. Parental Control is NOT designed for use with Windows 95, 98 or ME operating systems.

Hardware Requirements:
Intel Pentium 300 MHz Processor or equivalent, 128 MB of RAM

Note: An Internet connection is required for Parental Control to operate effectively.

Additional Software:
You will also need to ensure that you have the following additional software installed on any computers that you will be using to view reports and manage your user settings online.

  • Macromedia Flash Player® 5 or above
  • Microsoft Internet Explorer® 5.5 or above
  • Email software (with a current email address)


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Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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