Online Support Centre

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Email

Webmail
Everything you need to know about your Webmail service

Dealing with spam
How to combat unwanted email spam

Additional mailboxes
How to setup additional mailboxes on your account

Setup and configuration
How to setup and configure your email

Email troubleshooting
Common issues with email are covered here

Email security
Articles about protecting yourself from email viruses

Additional settings
Additional settings for email software

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact our support team for further assistance.

Service Status RSS icon

Broadband OK
Email Problems
Webspace & FTP OK
Newsgroups OK
Support services OK
My Account OK
  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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