Online Support Centre

In an effort to ensure that you will see articles that are most relevant to your system, we have detected some basic information about your computer. If any of this information is incorrect, or missing please use the edit link next to each field.

Checking your Pay As You Go or Anytime connection

Our 0845 and 0808 dial-up products were withdrawn from service in January 2015. To find out more about this, or if you have any questions please see our Dial closure FAQ.

Checking your dial-up modem settings
A guide which tells you how to check your dial-up modem settings
 
Pay As You Go & Anytime dial-up settings
Need dial-up settings to help you get online? Find them in this guide
 
Checking your modem settings - Windows Vista
A guide explaining how to check your modem settings in Windows Vista
 
Checking your modem settings - Windows XP
A guide to checking your modem settings for Windows XP
 
Checking your connection settings - Windows XP
How to check your connection settings
 
Checking your connection settings - Mac OS 10.x
How to check your settings for Mac OS 10.x
 
Checking Your Mac OS X Network, Modem and Connection Settings
How to check these essential connection settings for Mac OS X
 
Checking your connection settings - Outlook Express
How to check your connection settings for Outlook Express
 
Checking your connection settings - Mac OS 9.x
How to check your connection settings for Mac OS 9.x
 
Checking your connection settings - Mac OS 8.x
Find out how to check your connection settings for Mac OS 8.x
 
Checking your connection settings - Windows 98
Read how to check your connection settings

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Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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